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TeleManagement Search
The Executive Recruiters for Call Center, Telesales and
Customer Service Professionals from Coast to Coast . . . Since 1985 

A Candid letter from the President of TeleManagement Search

What The Resume of Every Professional Call Center Manager Should tell

Discuss Salary When Asked

A Sample Resume Format

Checklist for A Professional Call Center Resume

Checklist For A Professional Call Center Resume

  • What your company does
  • How large the company is
  • What your department sells
  • How many you supervise
  • Whether your department is inbound, outbound, sales, service or a combination
  • Whether you sell to consumer or businesses
  • Whether you sell nationally, regionally, or locally
  • What technology you have utilized in each company
  • If you have outside client contact
  • Your involvement in list selection, analysis, and database management
  • If you've ever used a service agency
  • If you've ever been involved in a start-up or turnaround
  • The size of your budget
  • The amount of revenue your department generates
  • Your department's contribution to the bottom line
  • If you've been promoted
  • Your accomplishments in each position you've held
  • The professional organizations you've joined.

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